Refund and Return Policy
At AccessoriesPro, we strive to ensure customer satisfaction with every purchase. This Refund and Return Policy outlines our terms regarding returns, exchanges, and refunds for products purchased through accessoriespro.in.
1. Eligibility for Returns
You may request a return or exchange if:
- You received the wrong product
- The product was damaged or defective upon delivery
- You received an incomplete order
To be eligible for a return, the item must be:
- Unused and in original packaging
- Returned within 7 days of delivery
- Accompanied by a valid proof of purchase (order ID or receipt)
2. Non-Returnable Items
We do not accept returns on:
- Products that have been used or installed
- Customized or special-order items
- Items returned without original packaging
- Items returned beyond the 7-day window
3. Refund Process
If your return is approved, your refund will be processed within 7–10 business days. The refund will be made to the original method of payment.
We may deduct shipping or handling charges where applicable.
4. Exchanges
We offer replacements for defective or damaged items. If you need to exchange an item for the same product, contact us with your order details and a photo of the item.
5. How to Request a Return
To request a return, please contact our support team at:
📧 hello@accessoriespro.in
📞 +91 9100716921
Please include the following details:
- Your full name
- Order number
- Reason for return
- Photo evidence (for damaged/incorrect items)
6. Shipping for Returns
You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong or defective item).
We recommend using a trackable shipping service for returns. We are not responsible for items lost in transit.
7. Cancellations
Orders can only be canceled within 24 hours of placing them, provided the product has not yet been shipped. Once dispatched, cancellation is not possible, but you may initiate a return after delivery if eligible.
8. Contact Us
If you have any questions or concerns about our refund and return policy, feel free to contact us:
AccessoriesPro
Hyderabad, India
📧 hello@accessoriespro.in
📞 +91 9100716921
🌐 https://accessoriespro.in